FAQ
Am I considered a new client?
New clients who have never a guest of Cirenity Studio or it has been over 3 months since your last service.
If I get sick will I still be charged for cancelling under the required 48 hour window?
Yes. If canceling under 48 hours 50% of your balance will be due immediately upon cancellation. If canceling under 24 hours 100% of your balance will be due immediately upon cancellation.
What payment methods do you accept?
All major credit cards and cash are accepted. We do not receive cash often nor do we keep change on hand. Please bring exact change for the balance and gratuity that you may wish to leave.
When is my next appointment?
After clicking "BOOK" on the home page try creating an account when you schedule online ! You'll be able to sign in and see your past and future appointments. Still having problems? Send a text and check your email within 48 hours for the appointment confirmation that will be retransmitted
Can you reschedule my appointment?
You can reschedule yourself 24/7 from the automated confirmation and reminder emails up to 48 hours before your appointment or if you have an account you should be able to sign in and reschedule yourself there. If you are still having difficulty you can text us 24/7, the time will be recorded and the message will be returned within 48 hours.
Can you let me know when you get a cancellation?
I'd love to, however that just isn't possible with so many people asking the same question. Please joing the waitlist on vagaro to be notified when openings become available.