Your Questions, Answered
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Nails | Pedicures | Waxing | Temporary brow enhancements 7-10 days | Semi-Permanent Brows 1-3 years
We offer a range of services whether across multiple specialties. Whether you prefer a more natural look or something more elaborate, we offer something to fit you.
Nails: All services include gel polish, and a dry manicure. Art is added on based on the level of art desired. We currently offer Après Gel-X, Gel manicures, Gel overlays, Pedicures, and IBX strengthening treatments.
Waxing: We offer facial & body waxing services.
Brow Sculpting | Lip | Chin | Bikini | Brazilian | Legs | Chest | Back
Brow enhancements (Lasts 7-10 days) - We offer Henna, Stain or Hybrid brow enhancements to elevate your brow wax!
Henna - Henna typically lasts 10 to 14+ days on the skin and up to 6 weeks on the brow hairs, depending on skin type and aftercare.
Stain - Stain typically lasts 5 to 7+ days on the skin and up to 4–6 weeks on the brow hairs, depending on skin type, lifestyle, and aftercare.
Hybrid - This method combines both henna and stain that intensifies the brows giving more of a “makeup” look. This service typically lasts 10 to 14+ days on the skin and up to 6 weeks on the brow hairs, depending on skin type and aftercare.
Permanent Make Up - Brows (Lasts 1-3 years) - temp space
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No. In short we have no way of knowing what products were actually used and if they will be compatible with the professional products that we carry.
The more detailed answer: Many chain salons use products that are either illegal for use in a salon (MMA) or misrepresent the products that they’re using. Salons often suggest “diamond gel” or “powder gel” as a better option than acrylic, and that cost more, however they are still using the MMA but often it’ s just a different formula that may smell or behave differently (low odor, slower or faster setting).
MMA (Methyl methacrylate) is banned by the FDA for use in nail products due to severe health risks, including severe allergic reactions, permanent nail damage, loss of natural nails, and potential neurotoxicity.
Health Hazards: Exposure can cause severe contact dermatitis, nail bed discoloration, and, if the artificial nail is ripped off, it may take the natural nail with it due to the extreme bond strength.
Identification: MMA-based products often have a very strong, fruity, or pungent odor that does not smell like typical monomer, and they are notoriously difficult to remove with acetone.
Alternatives: Legitimate nail salons should use EMA (Ethyl Methacrylate) monomer, which is considered safe for cosmetic use.
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We only fill Acrygel/Polygel. For gel manicures and Après Gel-X be sure to add on a soak off to ensure enough time is scheduled to complete your services.
Not scheduling everything needed could result in a reduction of services, or additional fees to accommodate the last minute changes.
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Lifting, broken, cracked or missing nails are all considered nails that need to be repaired. Please add on up to 4 repairs If you have over 4 repairs we suggest adding on a soak off and scheduling a new set.
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You can contact us 24/7 by text. Due to the hands on nature of our services we strive to give our clients our undivided attention. Sending a text message with all of your inquiries is preferred. Inspiration photos as well as photos of your nails, feet/toenails, and eyebrows are welcome if you have questions about a particular concern.
If a phone call is needed we will schedule a call back. We aim to respond within the same day during our posted business days. Contacting us on a day that we are closed may result in a delayed response but we will respond within 48 hours.
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We use a Tier based pricing structure. Each tier is based on the amount and level of art detail requested, and all services include gel polish. For example Tier 2 includes 6 nails with designs and 4 solid nails. If you are requesting a very intricate design you may either be bumped up to tier 3 pricing for those 6 nails, or reduced to 4 nails with designs if you would prefer to keep the tier 2 pricing.
Tier 1 - A solid color, no art
Tier 2 - (6) designs + (4 )solid nails or Simple French (One color)
Art includes: Hand painted gel designs, sugar nails, foil, marble, isolated chrome, 3D gel art etc.
Tier 3 - (10) designs or Specialty French
Specialty French includes cat eye, chrome, french with designs, each french a different color, double french, french frame outline or underline etc.
Designs include, hand painted gel designs, “sweater” (or any textured finish) nails, marble, isolated chrome, 3D Gel art, etc
Tier 4 - (10) detailed designs or Specialty French
Specialty French as described above
Detailed designs include any combination of tiers 2 or 3, detailed color blocking, line art, faces, ombrè, detailed patterns, multiple designs on one nails (ex: ombrè + hand painted art etc.)
Tier 5 - (10) detailed designs as described in tiers 2-4, 3D art, simple bling accents, handed painted and sculpted flowers, fruit slices, or abstract art, character nail art etc.)
Custom sets subject to custom pricing
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We are passionate about maintaining natural nail health and helping return damaged nails to a healthy state. We continue to take continuing education courses to ensure that we’re providing the most current techniques, trends and new skills!
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Our service times are based on the amount of time services take to complete. Please communicate if you are running late, as soon as you are aware that you will be late. Please do not wait until your appointment time to communicate that you are running late.We strive to respect your time as well by starting all services on time, but no more than 15 minutes past your start time. If unforeseen circumstances arise and we are over 15 minutes late beginning your service without at least 1 hour notice we will apply a discount, offer an upgrade or complimentary retail item for the inconvenience.
•Without notice, at 10 minutes late the appointment will be canceled without a refund of the deposit, an invoice will be sent or the card on file will be charged the full balance remaining.
•Late fee schedule - all late time frames are subject to accommodations being available.
•0-9 Minutes, with notice - $0
•0-9 Minutes, without notice- $10
•10-14 minutes $15
•15-29 minutes $35
•30+ minutes $65.
If your being late affects the next appointment accommodations may not be possible or services will be reduced to fit within the remaining time. The full balance + applicable fees will be due.
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You may cancel or reschedule online 24/7 from any of the confirmation or reminder emails up to 48 hours before your appointment. Your appointment reminder email will come at 49 hours. Only 1 reschedule per appointment is allowed. Additional reschedules (more than 1) will be charged a $20 rescheduling fee due at the time of rescheduling.
Canceling/Rescheduling fee schedule
•48+ hours notice - $0
•Less than 48 hours notice - 50% of the remaining balance is due
•Less than 24 hours notice - 100% of the remaining balance is due
•No shows owe the full balance immediately upon being invoiced, if there is a card on file, payment will be processed.
•No showing to complimentary appointments require the full menu price be paid before future scheduling will be permitted.
If there is not an available appointment to reschedule that fits your needs and you'd like to request that someone switch with you please send a text 24/7 and it will be answered during business hours.
If requesting a reschedule or swap via text please be sure to include the day(s) and timeframe that you are available to reduce delays in responding and rescheduling.